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:: Remote_Only :: UTC+08:00 :: Mandarin_English :: Customer_Facing

//Technical Support Engineer (APAC Remote)

Be the calm, competent human on the other end of the line when cargo won't move and a customer in Shenzhen needs answers now. You bridge our Asia-based customers and our European engineering team — triaging issues in Sentry, filing actionable GitLab tickets, and running onboarding calls in Mandarin. Not L1. Real ownership.

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